Logistics | Orders | Help Center
Tracking Orders
Creating Orders
Amending Order Information
UPLOADING ORDERS MANUALLY
AMENDING ORDERS AFTER UPLOAD
UPLOADING ORDERS IN BULK
UPLOADING ORDER DOCUMENTS
CREATING A FODABOX ORDER
CANCEL ORDERS
SELECTING SPECIFIC BB DATES FOR AN ORDER
MARK ORDERS ON AWAITING CONFIRMATION
PACK AND HOLD ORDER UNTIL SPECIFIED DESPATCH DATE
COPY AN ORDER
UPLOADING GIFT MESSAGES TO ORDERS
URGENT ORDER
ORDER THAT IS NOT SHOWING
WRONG PRODUCT OR QUANTITY SENT TO A CUSTOMER
RETURNS
RAISING A CLAIM FOR DAMAGED/LOST PARCEL
CLAIMS FOR DAMAGED OR LOST PARCELS
INTERNATIONAL ORDERS
PRIORITY ECONOMY ORDERS PROCESS
Ocado orders
Amazon orders
TRACKING AN ORDER
Amending order after upload
Cancel an order
Wrong product or quantity sent
Raising a claim for damaged/lost parcels
Creating FodaBox orders
International orders (EU/UK/Worldwide)
Mark orders as awaiting confirmation
Order is not showing
Pack and hold an order until a specific dispatch date
Gift messages
Priority vs Economy order process
Uploading a manual order
Uploading order in a bulk
Urgent orders
Selecting a specific date for an order
Copy orders
Uploading an order document