Where's my order?

Where's my order?

Each component of your order will have an estimated delivery timeframe which is on the product page.

Once your order is placed you'll receive an order confirmation email containing the order details. Once your order has been carefully packed and shipped, you'll receive a shipment notification email. The email will also contain any tracking information (if available). Depending on the courier service used, you may also receive shipping updates directly from the courier.

If you have any questions after placing your order, please use our Contact Form to get in touch.

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      As standard, we do not include a price receipt in orders. ​Should you require it, your order confirmation email will contain any taxes and VAT details.

    • Can I amend / change my order?

      If you need to make changes to your order, use our Contact Form, or send an email to support@fodabox.com.  Occasionally customers put in an incorrect shipping address or gift message, which can be amended if you get in touch quickly. FodaBox is here ...

    • Will my order contain a receipt?

      As standard, we do not include a price receipt in orders. ​Should you require it, your order confirmation email will contain any taxes and VAT details.

    • Where exactly is my order being sent from?

      Your order may come from different warehouses/locations. Each component of your order will have an estimated delivery timeframe which is on the product page.

    • What is the best way to track the progress of my order?

      Once your order is placed you'll receive an order confirmation email containing the order details. Once your order has been carefully packed and shipped, you'll receive a shipment notification email. The email will also contain any tracking ...