What are your shipping costs?
Standard Mainland UK Delivery is FREE on all orders over £75 (excluding shipping) with a fixed charge of £4.95 per order (or delivery address if you're using the multi-address checkout feature). Shipping surcharges may still apply over the £75 threshold if your basket includes goods requiring special delivery services and/or specialist packaging for fresh items.
Delivery to Scottish Highlands, Northern Ireland and Offshore Islands will incur a surcharge, usually a few GBP. Any final shipping costs will be shown in checkout.
Can I amend / change my order?
If you need to make changes to your order, use our Contact Form, or send an email to firstname.lastname@example.org. Occasionally customers put in an incorrect shipping address or gift message, which can be amended if you get in touch quickly. FodaBox is here ...
Where's my order?
Each component of your order will have an estimated delivery timeframe which is on the product page. Once your order is placed you'll receive an order confirmation email containing the order details. Once your order has been carefully packed and ...
What is the best way to track the progress of my order?
Once your order is placed you'll receive an order confirmation email containing the order details. Once your order has been carefully packed and shipped, you'll receive a shipment notification email. The email will also contain any tracking ...
How to use Checkout with Multiple Addresses
You can easily send gifts to multiple different addresses using one card in a single checkout. Quick, easy and there’s no extra charge. Add 2 or more items to your basket. When you then select "View cart & checkout" you'll see the "Ship to Multiple ...
I have a voucher code - how do I use it?
If you have a Gift Card or Discount Code, you can redeem this during your Checkout. On Shipping information page, you will see a summary of your order on the right-hand side, and a box with the heading: "Gift card or discount code". Enter the code ...