Request Collections to FodaBox

Request Collections to FodaBox

REQUEST COLLECTIONS TO FODABOX

Overview

We organise collections for pallets or parcels from your supplier or customers. 


If you would like us to organise a collection from your supplier or from a client location arriving at our warehouse, you will need to raise a query via the customer query form and select the query Inbound - Book delivery slot

To arrange the collection, please follow the steps below: 
  1. You must create an ASN (Advanced Shipment Notice) in Mintsoft: Create ASNs - Advanced Shipping Notifications
  2. Provide the following information when raising the query:  
  • Contact details: name, phone number and email address
  • Full address: valid postcode, city and country
  • Date of collection
  • Parcel(s)/pallet(s) weight and dimensions
  • Number of parcel(s)/pallet(s)
  • Reference: ASN number and/or order number 
  • Booking slot if applicable.




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