I have left voicemails/social messages - why haven't I heard back?
We're so sorry for leaving you waiting. We understand how frustrating this is. The reality is - we've got thousands of orders coming in, and the longer we spend answering social media questions/voicemail queries, the longer we're delayed in processing orders, so we've had to prioritise our backlog of customer orders, and have put our answerphones on, and are not monitoring social regularly.
The best way to get in touch with us is to use our
Contact Form.
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Do you sell vegan products?
Yes! We have lots of tasty vegan products which you can find by using the search bar, or use the links below: Vegan Gifts Vegan Groceries We add products to both our gift and grocery collections all the time, so be sure to check back to see what's ...
Can you cater for specific dietary requirements and allergies e.g. nut allergies?
We do cater for most dietary requirements and allergies. There's a handy "Dietary" filter on our collections which you can use to search for products by dietary preferences and requirements. We also try to include as much ingredient information on ...
What is your refund policy?
FodaBox Limited are committed to ensuring you are completely satisfied with your purchase. If you are not happy for any reason contact us within 14 days of your order to discuss a refund or replacement item. Things to be aware of: By law, unless they ...
How do you choose products for your site?
Our specialist team has worked in the independent food and drink sector for well over a decade - so we meticulously source top quality, tried-and-tasted produce, that we ourselves love too. The range is always expanding but through FodaBox you can ...
What is FodaBox?
We’re the company championing the independent sector. We’re the company backing the brands of tomorrow. Those have-a-go-heroes who create, innovate and put passion into the products they make. We’re the local store with a national presence. We love ...